Action Community Management is a Full Service Management Company that wants to help you enhance the value of your home and your community.
Financial Management
Assist the client prepare the annual budget.
Prepare a mailing to all owners of the approved budget if requested.
Prepare and submit a Year to Date Budget vs Actual Income and Expense on a monthly basis as part of the financial report to the Board.
Prepare and maintain financial books.
Prepare a summary of all receipts and disbursements for the month.
Receive, review and approve vendor invoices and other bills, and prepare checks for payment and subsequent mailing.
Collect all assessments as they become due and payable, deposit all cash receipts into the Clients bank accounts, maintained at a FDIC insured backing institution.
Maintain a record of homeowner dues and receipts, and provide the client with a monthly delinquency report. Send out monthly late notices.
Assist the clients legal counsel, as necessary, to initiate required legal action consists with the Association By-Laws, Covenants, Conditions and Restrictions.
Administrative Management
Assist in the enforcement of the covenants, rules and regulations, and architectural control provisions of the association.
Receive and investigate significant complaints regarding rule violations, and report all such violations to client for appropriate follow up.
Assist and advise the client in the preparation of general correspondence between residents, owners, contractors, etc. Keep a record of all client correspondence received or issued.
Assist the Client in the procurement of insurance coverage, as well as the processing of insurance claims.
Assist the client in coordinating general membership meetings, including the Annual Meeting.
Attend Board meetings and implement the decisions of the Board of Directors.
Prepare and update homeowner directory as requested by the client.
Property Management
Assist the client in a competitive bidding process for non-emergency services, and provide input in the selection of contractors and in developing contract specifications.
Obtain from each contractor relevant certificates of insurance.
Direct contractors providing recurring services, and monitor specific contractor performance to ensure substantial compliance with contract specifications.
Perform regular site inspections in order to maintain a satisfactory knowledge of the condition of the property and performance of the client’s contractors.
Receive service requests for repairs or maintenance of property and report trends in service requests to client.
Arrange for prompt and satisfactory response to emergency service requests.
Advise client of major problems or trends in maintenance service requests as they occur.
Handle any problem, which may arise on a responsive individual basis. Our office hours are 9:00 a.m. to 4:00 p.m. Monday to Friday, with after hour’s emergency service 24 hours per day, 7 days a week
